Terms of Service
Last updated: May 22, 2026
Thank you for using InsightPlayer! We build our software to help you extract, organize, and master the knowledge hidden inside your videos. Because we offer this software to a global user base of researchers, legal professionals, and creators, we have to put in place these Terms of Service to outline our mutual rights and responsibilities.
When we say "Company", "we", "our", or "us" in this document, we are referring to ATA Labeling Solutions LLC, the owner and operator of InsightPlayer.
When we say "Services" or "Software", we mean the InsightPlayer desktop application, our marketing website (insightplayer.app), and any related tools, waitlists, or services maintained by ATA Labeling Solutions LLC.
By installing, downloading, or using our Services now or in the future, you are agreeing to these Terms. If you violate any of these Terms, we reserve the right to terminate your license and access to the software.
1. Account & License Terms
- Human Use Only: Accounts and software installations must be registered and managed by actual humans. Registrations by "bots" or other automated methods are strictly prohibited.
- Security Responsibility: You are entirely responsible for maintaining the security of your local device, application settings, and passwords. The Company cannot and will not be liable for any loss or damage resulting from your failure to secure your device.
- Content Accountability: Since InsightPlayer runs locally on your machine, you are solely responsible for all video footage, content, and data imported into the application. You must ensure that your use of footage complies with applicable laws and copyright regulations.
2. Payment, Billing, and Plan Changes
- Free & Paid Tiers: We offer both early access slots and tiered subscription plans (Pro and Expert). Paid plans must be paid in advance to maintain software updates and local AI feature availability.
- Direct Billing via Third Parties: Credit card and billing information is submitted directly to our secure third-party payment processor (e.g., Stripe) and never touches our servers.
- Taxes: All fees are exclusive of taxes, levies, or duties imposed by taxing authorities. Where required by law, we will collect these fees on behalf of the taxing authority.
3. Real-Time Processing & Local Data Retention
- 100% Local Archive: InsightPlayer builds a searchable, local archive of your footage. Your videos, transcriptions, notes, and search indices live exclusively on your device.
- Data Deletion upon Cancellation: If you choose to cancel your account or delete your local installation, all data remains on your machine. We do not keep copies of your video analysis on our servers, meaning we cannot recover or restore your video notes/archives if you delete them from your device.
- Database Backups: It is your sole responsibility to back up your local database (e.g., via macOS Time Machine or Windows Backup). ATA Labeling Solutions LLC does not provide cloud backups for your private knowledge base.
4. Modifications to the Service and Prices
- Software Evolution: We reserve the right to modify, update, or temporarily restrict features within the desktop application to squash bugs, deploy better AI models, or improve overall performance.
- Pricing Adjustments: We reserve the right to change the pricing structure for future subscription tiers or cycles. Existing users will receive at least 30 days' notice via their registered email before any pricing adjustments apply to their accounts.
- Early Adopter Promotional Guarantees: For users who registered under a specific promotional "Lifetime Discount" framework (limited to the first 500 early adopter slots), the Company guarantees that the agreed-upon lifetime discount percentage or price tier will remain protected as specified during their initial checkout, provided their subscription remains active and uninterrupted.
5. Security, Privacy, and AI Compliance
- Privacy Commitment: We take data privacy to heart. We process your minimal account data (such as email and billing) strictly as described in our Privacy Policy.
- No AI Model Training: We explicitly guarantee that none of your imported videos, audios, transcripts, or summaries are accessed by us or used to train external AI models. All intelligence is generated using your device's local hardware.
- Third-Party Vendors: We utilize secure infrastructure hosting partners (e.g., Supabase) to manage waitlist registrations, license keys, and standard landing page communications.
6. Intellectual Property Rights
- Our Software: ATA Labeling Solutions LLC and its licensors own all right, title, and interest in and to InsightPlayer, including all software code, visual design elements, user interfaces, and logos. You may not copy, reverse-engineer, duplicate, or reuse any portion of our application binaries, HTML, CSS, JavaScript, or branding without express written permission.
- Your Content: You retain 100% ownership of all materials, videos, text, and insights you import or generate inside InsightPlayer. We claim no ownership rights over your data.
7. Beta Software, Features, and Bugs
- "As-Is" Provision: Software engineering is an art form. While we test all of our builds extensively, code inevitably contains bugs. During the Early Access and Beta phases, InsightPlayer is provided on an "as is" and "as available" basis, without any express or implied warranties.
- No Expectations Guarantee: We cannot guarantee that the software will meet your specific requirements or run error-free on all local hardware configurations. We prioritize security and privacy bugs above all others.
8. Limitation of Liability
You expressly understand and agree that ATA Labeling Solutions LLC shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, special, consequential, or exemplary damages. This includes, but is not limited to, damages for loss of profits, goodwill, use, local data loss, hardware failure, or other intangible losses resulting from:
- The use or the inability to use the desktop application.
- Unauthorized access to or alteration of your local data structures by third-party malware on your machine.
- Statements or conduct of any third party using the service.
- Any data corruption or data loss occurring on your physical hard drives.
In other words: Choosing to use local software means you are managing your own data infrastructure. If your local machine experiences data corruption or hardware failure, that responsibility lies entirely with you, not us. We invest deeply in local security and application stability to make our software as robust as humanly possible, but the local runtime environment remains under your control.
9. Changes to These Terms
We may update these Terms from time to time to reflect regulatory changes or new software capabilities. Whenever we make a significant adjustment, we will refresh the "Last Updated" date at the top of this page.
Questions? If you have any questions regarding these Terms of Service, please contact our team at hello@insightplayer.app.